Shipping Information
Our aim is to process and dispatch all orders promptly, typically within 1-4 business days. During peak seasons, such as holiday periods, please allow up to 7 days for order shipment. Once an order has been dispatched, we are no longer responsible for it. If you require proof of postage, please don't hesitate to get in touch with us.
Domestic Shipping
For domestic orders in UK, we offer FREE Royal Mail Tracked shipping.This method usually takes 2-3 days to reach you after the order has been shipped.
International Shipping For Europe orders, we provide International Tracked shipping for £10.00. Please allow up to 14 days for your order to arrive.
Europe & Rest Of The World
International Shipping For Europe orders, we provide International Tracked shipping for £10.00. Please allow up to 14 days for your order to arrive.
For our customers in other countries, we offer a tracked shipping option priced at £12.50. Similar to our International option, please allow up to 14 days for delivery.
For any questions or concerns, please feel free to reach out to us. Please be aware that any customs or additional charges incurred during shipping are not our responsibility.
Faulty Items If you have received a defective item, please use our Contact Us form to email within 14 days of receiving your order.
Returns and Exchanges
Should you wish to return or exchange an item, please Contact Us within 30 days of receiving your order. The item must be returned in its original, unworn condition and packaging.
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Please note that the following items cannot be returned or exchanged:
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We strongly recommend using tracked shipping when returning items. We are not responsible for any returns that go missing during transit. Upon receipt of your return or exchange, we will inspect the item for signs of wear and then proceed with issuing a refund or arranging an exchange.
Please be aware that we reserve the right to refuse refunds or exchanges for items that show signs of wear or are not in their original condition at the time of sale. Our decision in this matter is final. Faulty Items If you have received a defective item, please contact us at Contact Us within 7 days of receiving your order.